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No framework, but I'd very much recommend reading up on "Difficult Conversations"[1], which has been very helpful for me ever since becoming CEO. Giving feedba
by fab1an 9y ago
No framework, but I'd very much recommend reading up on "Difficult Conversations"[1], which has been very helpful for me ever since becoming CEO.
Giving feedback, more often than not, will constitute a difficult conversation, and the concept helps a lot with navigating those in a way where both parties can learn and grow from both emotional and 'semantic' conflicts.
[1] https://www.amazon.de/Difficult-Conversations-Discuss-What-Matters/dp/0143118447 https://www.amazon.de/Difficult-Conversations-Discuss-What-M...
Brief summary here: http://www.fscanada.org/wp-content/uploads/2013/12/Difficult-Conversations-Summary.pdf http://www.fscanada.org/wp-content/uploads/2013/12/Difficult...