But then again, they don't seem to make any hard commitment as a result of said inspection, something like "everything is verified in person so if something is

But then again, they don't seem to make any hard commitment as a result of said inspection, something like "everything is verified in person so if something is missing/wrong we book you in the nearest five star hotel for free", only a vague promise about a more trained customer support agent if something goes wrong. Does not seem very reassuring honestly.