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At this point it’s hard to think of a major app or OS that hasn’t done something to royally screw over its users with unwanted updates that changed everything f
by makecheck 9y ago
At this point it’s hard to think of a major app or OS that hasn’t done something to royally screw over its users with unwanted updates that changed everything for the worse.
There needs to be a mechanism for making certain user guarantees, especially once money has been exchanged. And arguably since “time is money”, if you have invested a certain amount of time in something that’s then been messed up by the provider, you should receive similar guarantees because you’ve essentially “paid” a lot for it.
One of the problems is that it’s just too easy for companies to radically revamp things freely. Open-source used to sort of defend against this with the forking option. Too many modern devices are now locked-down to the point where open-source isn’t feasible for much of the software you’re likely to need.
Another problem is that too many updates are able to lump the bad with the good. Perhaps we need a way to force entities to develop their software features in such a way that at least two independent classes of updates are feasible: for example, allowing users to skip stupid UI revamps without becoming completely unable to receive other bug fixes.