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I bought one ETH last fall that Coinbase took away from my account and has been holding hostage from me for 8 months. Apparently my Credit Card expiration date
by xd1936 9y ago
I bought one ETH last fall that Coinbase took away from my account and has been holding hostage from me for 8 months. Apparently my Credit Card expiration date was not correct or something, but they successfully took my money... and show that I have no crypto either. Their support has been a nightmare. I'm really excited to move away from Coinbase to Robinhood as soon as possible.
- artursapek 9y agohttps://www.reddit.com/r/CoinBase/ https://www.reddit.com/r/CoinBase/ paints a pretty ugly picture of Coinbase's support. I'm glad I never had issues but took all my money out this year.
- tenaciousDaniel 9y agoI had a few issues with them and I contacted them in every way I could. No response, ever. Not even after months of trying. Coinbase support just doesn't exist.
- thisisit 9y agoI think we need to see how Robinhood shapes up. AFAIK their customer care isn't great either. And with their estoeric rules on coin transfer this might not go down well.
- farrelljohn 9y agoI agree. Hopefully they turn into a serious competitor, but right now it's a little too early to tell.
- DennisP 9y agoBut keep in mind that Coinbase has millions of customers, so even a small percentage with problems can make a scary-looking subreddit.
- random_rr 9y agoJust wanted to say that I've passed hundreds of thousands of dollars through Coinbase and have always received stellar support. Not everyone hates them :)