I'm gonna wager that .sm isn't too active with the registrar, and most of the sites are of a relatively low-traffic nature. If someone from the registrar start

I'm gonna wager that .sm isn't too active with the registrar, and most of the sites are of a relatively low-traffic nature. If someone from the registrar starts checking the overall health of the TLD, or any domain they weren't directly responsible for, it may have seemed that "everything was ok" even though all their customer records were suspended...