This doesn't surprise me, I used 101domains to register a .io domain and only had issues with them. Their support wasn't useful, and when I eventually decided

This doesn't surprise me, I used 101domains to register a .io domain and only had issues with them. Their support wasn't useful, and when I eventually decided to move my domain away from them it got to the point where I was concerned they'd hold it hostage, because they would not give me a transfer code. Eventually I got it escalated and moved to another registrar, and because of that experience I'll never use them as a registrar again. This story just re-enforces that. Props to the purism guys for going so far as to work with the TLD, that's impressive.