The article is excellent, but .. > [SAAS..] spend less than 5~10% of their marginal revenue per customer on delivering This is really, really not realistic. J

The article is excellent, but .. > [SAAS..] spend less than 5~10% of their marginal revenue per customer on delivering This is really, really not realistic. Just billing through Stripe will cost you 2-3% commission. I was involved with a financial SaaS and I couldn't believe how many sub-services they needed just to keep the product alive