Ah, interesting, thanks for clarifying about the CSM. Right, I'm the perfect low-touch customer right now, and I get that the self-serve things are also low-to

Ah, interesting, thanks for clarifying about the CSM. Right, I'm the perfect low-touch customer right now, and I get that the self-serve things are also low-touch. So I guess burning a few hours of customer support time would not move me into the high-touch zone. Got it.