5 ms·

Stride is just re-branded HipChat.

by hartator 9y ago

patrickaljord 9y ago
I know it sounds silly but I believe the main reason for HipChat failing is mostly because the name was so uncool.
- xfour 9y ago
  Uptime wasn't the greatest at a critical moment when Slack was gaining market share as well.
  - el_duderino 9y ago
    Yeah. HipChat's stability was absolutely abysmal for quite some time. They seem to have finally gotten it under control. That or a majority of their user base went elsewhere.
- bpicolo 9y ago
  More likely it's just that HipChat isn't a great product experience. As an example, the only way to edit a message is to use a sed-style "s/foo/bar", which is absurd. Because of this, you can't edit messages other than the most recent one, and if you want to edit one instance of "foo" but not another instance of "foo" you're out of luck. That's a terrible piece of UX even if you're in the only subset of users (software devs familiar with sed-style search and replace) where it makes any sense whatsoever
  - Fishkins 9y ago
    One time I was trying to correct and "its" that should've been an "it's", but I didn't realized there was a preceding, correct "its" in the post. I ended up changing that "its" to an incorrect "it's", while also leaving the following incorrect "its". It was inconsequential, but very frustrating. As a sibling comment said, the main reason my team abandoned Hipchat for Slack was Hipchat was hopelessly buggy and unreliable at the time we tried to use it.
    - ec109685 9y ago
      Um, you should have sed’d the whole sentence! J/K: totally absurd.
- cortesoft 9y ago
  But slack is?
- sjellis 9y ago
  Barry Warsaw's law of names: "All names are stupid until you become rich and famous with it." HipChat is a terrible name for a work-related collaboration tool, but "Slack" isn't great either....
theli0nheart 9y ago
Not at all--unless you consider building an entirely new product from the ground up a re-brand.
GFischer 9y ago
They're trying to say it's not while also saying it's an "upgrade". I guess it is a new major release of HipChat (with re-architecting) and re-branding. Same lead (Steve Goldsmith). Unless an insider tells, we won't know I guess :)
- GFischer 9y ago
  An insider did tell, trust Hacker News :) - Steve Goldsmith himself. https://news.ycombinator.com/item?id=16424942 https://news.ycombinator.com/item?id=16424942
cowmix 9y ago
Stride is a complete rewrite.
- GFischer 9y ago
  Any sources on that? I'm pretty sure it's a heavy re-architecting at the very least, but if it's the same team and lead, have they gone entirely from scratch or repurposed some of Hipchat's code? (just questioning) Not curious enough to do the kind of blackbox exploration folks at https://webrtchacks.com https://webrtchacks.com or other sites do :)
  - pavel_lishin 9y ago
    We're still running Hipchat at work, and haven't gotten any "switch now, peasants" emails.
    - walterbell 9y ago
      The industry needs a meme/graphic for this frequently broadcast communication.
  - goldsmithsteve 9y ago
    I believe I am a pretty good source. :) Stride is a brand new product (not a rebrand of Hipchat), we did not repurpose Hipchat's code. It's built from ground up on Atlassian platform - new protocol, clients, platform, etc. One exception is the video bridge technology which remains powered by the Jitsi.org open source product (which we acquired in 2015). I do look after both products (Hipchat Cloud and Stride) for Atlassian, happy to answer questions.
    - danielvf 9y ago
      I love the decisions and actions features. I was wishing for those today in our project chat setup!
    - holychiz 9y ago
deleted 9y ago
[deleted]
spelunker 9y ago
Joke's on them, we're still using Stash at my employer!
- indigodaddy 9y ago
  I rather like Stash. It has nice integration with Jira, and works fine.
  - Rychard 9y ago
    Stash works fine in precisely the same sense that lynx is a perfectly capable web browser. It's not wrong, but you have to admit that it's missing a number of 'modern' features that many users have grown accustomed to. The more recent offering (Bitbucket Server) falls behind the curve as well, even when compared to their own Bitbucket Cloud service.
blang 9y ago
We were on HipChat but went to Slack because Stride was lacking compared to HipChat.
mansilladev 9y ago
Stride was designed and built from ground up (not just a rebrand). I work at Atlassian, and have been using to since alpha.

Stride is just re-branded HipChat.

patrickaljord 9y ago

I know it sounds silly but I believe the main reason for HipChat failing is mostly because the name was so uncool.

xfour 9y ago
Uptime wasn't the greatest at a critical moment when Slack was gaining market share as well.
- el_duderino 9y ago
  Yeah. HipChat's stability was absolutely abysmal for quite some time. They seem to have finally gotten it under control. That or a majority of their user base went elsewhere.
bpicolo 9y ago
More likely it's just that HipChat isn't a great product experience. As an example, the only way to edit a message is to use a sed-style "s/foo/bar", which is absurd. Because of this, you can't edit messages other than the most recent one, and if you want to edit one instance of "foo" but not another instance of "foo" you're out of luck. That's a terrible piece of UX even if you're in the only subset of users (software devs familiar with sed-style search and replace) where it makes any sense whatsoever
- Fishkins 9y ago
  One time I was trying to correct and "its" that should've been an "it's", but I didn't realized there was a preceding, correct "its" in the post. I ended up changing that "its" to an incorrect "it's", while also leaving the following incorrect "its". It was inconsequential, but very frustrating. As a sibling comment said, the main reason my team abandoned Hipchat for Slack was Hipchat was hopelessly buggy and unreliable at the time we tried to use it.
  - ec109685 9y ago
    Um, you should have sed’d the whole sentence! J/K: totally absurd.
cortesoft 9y ago
But slack is?
sjellis 9y ago
Barry Warsaw's law of names: "All names are stupid until you become rich and famous with it." HipChat is a terrible name for a work-related collaboration tool, but "Slack" isn't great either....

theli0nheart 9y ago

Not at all--unless you consider building an entirely new product from the ground up a re-brand.

GFischer 9y ago

They're trying to say it's not while also saying it's an "upgrade". I guess it is a new major release of HipChat (with re-architecting) and re-branding. Same lead (Steve Goldsmith). Unless an insider tells, we won't know I guess :)

GFischer 9y ago
An insider did tell, trust Hacker News :) - Steve Goldsmith himself. https://news.ycombinator.com/item?id=16424942 https://news.ycombinator.com/item?id=16424942

cowmix 9y ago

Stride is a complete rewrite.

GFischer 9y ago
Any sources on that? I'm pretty sure it's a heavy re-architecting at the very least, but if it's the same team and lead, have they gone entirely from scratch or repurposed some of Hipchat's code? (just questioning) Not curious enough to do the kind of blackbox exploration folks at https://webrtchacks.com https://webrtchacks.com or other sites do :)
- pavel_lishin 9y ago
  We're still running Hipchat at work, and haven't gotten any "switch now, peasants" emails.
  - walterbell 9y ago
    The industry needs a meme/graphic for this frequently broadcast communication.
- goldsmithsteve 9y ago
  I believe I am a pretty good source. :) Stride is a brand new product (not a rebrand of Hipchat), we did not repurpose Hipchat's code. It's built from ground up on Atlassian platform - new protocol, clients, platform, etc. One exception is the video bridge technology which remains powered by the Jitsi.org open source product (which we acquired in 2015). I do look after both products (Hipchat Cloud and Stride) for Atlassian, happy to answer questions.
  - danielvf 9y ago
    I love the decisions and actions features. I was wishing for those today in our project chat setup!
  - holychiz 9y ago

deleted 9y ago

[deleted]

spelunker 9y ago

Joke's on them, we're still using Stash at my employer!

indigodaddy 9y ago
I rather like Stash. It has nice integration with Jira, and works fine.
- Rychard 9y ago
  Stash works fine in precisely the same sense that lynx is a perfectly capable web browser. It's not wrong, but you have to admit that it's missing a number of 'modern' features that many users have grown accustomed to. The more recent offering (Bitbucket Server) falls behind the curve as well, even when compared to their own Bitbucket Cloud service.

blang 9y ago

We were on HipChat but went to Slack because Stride was lacking compared to HipChat.

mansilladev 9y ago

Stride was designed and built from ground up (not just a rebrand). I work at Atlassian, and have been using to since alpha.