As a grandson who's witnessing the complications of the old age of my grandparents I agree with 100% of what you've said. There's an increase of dehumanization

As a grandson who's witnessing the complications of the old age of my grandparents I agree with 100% of what you've said. There's an increase of dehumanization of ER services, and most of the times they don't need a diagnostic of a doctor - they need care and attention, plus to be worked on (rehab, nutrition, etc). They need support on their daily routines. They need human interaction. The problem seems to be that sometimes nurses and caretakers work in the field for so long they create a callous surface that makes them sometimes inhuman (which is understandable) - and we, family members, don't have that neither should we have that emotional barrier towards our loved ones. If elders with family support still have a hard time, imagine the massive group of elders who are alone and left to die.