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This article is nothing but an ad for his services. Almost nothing in this article rings true to me. Where are these statistics coming from? "As much as 90 p
by wvenable 9y ago
This article is nothing but an ad for his services. Almost nothing in this article rings true to me. Where are these statistics coming from?
"As much as 90 percent of calls placed to a company’s contact center originate from its website."
Nobody gets a Yellowpages in the mail anymore. If I want to call a business I have to go to their website just to look up the phone number.
- DaiPlusPlus 9y ago> If I want to call a business I have to go to their website just to look up the phone number. Google Maps’ business lookup works 90% of the time for me, including listing opening hours. They’re good at listing numbers for non-retail businesss too.
- megaman22 9y agoDollars to donuts, Google is scraping websites to get that information in most cases.