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What is the main reason of moving away from DO? We are using them for the last few years and it’s a great ride.
by kull 9y ago
What is the main reason of moving away from DO? We are using them for the last few years and it’s a great ride.
- akulbe 9y agoI was wondering the same thing myself. Digital Ocean had been great for me.
- RantyDave 9y agoWell, sounds like support is a big issue. I'm a bit ... well, what do you expect for $5/month?
- kull 9y agoSo disagree. Their support is 24/7, we had an issue (later turned being our mistake), their tech support was working with us overnight. Yes, it was via email, but who cares? I would not sit with them on the phone 8 hours as we were troubleshooting. Our DO bill is $1k/mo, not sure if this impacts their response time. But on the other hand, I myself run a larger SAAS, and you are just not able to help everybody fast enough, you need to prioritize and you prioritize enterprise clients.
- deleted 9y ago[deleted]