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They didn't. You couldn't change the UI.

• cdancette 9y ago
  This makes no sense for me. Email has plenty of issues too, you can't just take any new features the smartphones have and call it a default of the old phones. Email is "perfect" as long as nothing better replaces it, then it will no longer be perfect? A few issues of email I can think of : no guarantee your email will arrive, and no real acknowledgement it did. Also, Mailing lists are clunky for users (I still receive regularly emails with 500 recipients, where a mailing list would be far more appropriate). I also think of attachments, which are very limited in size with a lot of providers. So email is far from perfect, it's just that nothing better has arrived yet.
• keithpeter 9y ago
  Candy bar phones worked as phones People decided that they liked portable computers far more after a brave company introduced a radical presentation of one.