4 ms·

I really hope Costco steps up and saves itself from Amazon.

• ako 9y ago
  If they do, probably by reducing costs, it will likely be at the cost of manufactures, farmers producing the goods, and employees.
  • dawhizkid 9y ago
    I mean they've completely underinvested in technology and new experiences. The in-store experience and the website feel like they haven't changed in 20 years. Maybe that is part of the Costco charm, but the "if it ain't broke don't fix it" attitude is going to haunt them if they don't change. Lots of headwinds in the next decade or so: younger consumers aren't driving as much (i.e. to big box stores with giant parking lots in the middle of suburbia), they are moving from suburban to urban centers, they're having fewer kids, buying anything online including perishables has become easy, etc etc.
• ars 9y ago
  Not a chance. Costco is actually heading toward failure, not success. People want to shop online, people want to at the very minimum look up prices online. People want to just go in the store, get what they need, and get out. But Costco keeps moving things because of their "treasure hunt" atmosphere" (to force people to go searching) and "store experience" that they are trying to cultivate. It works - for now. Until it won't. Low prices won't save them forever. Costco is on the record saying they refuse to have online shopping because they want people in their stores having a "treasure hunt". Costco has a record of every item a member bought - it would so very very very easy for them to make an online "reorder this" shopping list. And a "you might like" section by data mining and correlating with other shoppers. They have so much potential, but they are going to be like Sears, and they are going to blow it.