I hate those chat popups so much. There are better and worse implementations, but mainly the best ones are the least obtrusive, and the absolute best are not h

I hate those chat popups so much. There are better and worse implementations, but mainly the best ones are the least obtrusive, and the absolute best are not having these at all. Even if I did want to contact the company, this is not how I'd do it, as there are no guarantees made about who will see the message, how it will be handled, etc. (email with a ticketing, or some other form where I'm clearly submitting something and a process exists to handle it, sure.) Still not as bad as surveys ("Yes, your website was fine until you popped up a modal for this survey which broke my interaction...")