And it's not just things become unrepairable. Some vehicles, like my mom's previous vehicle, could be repaired by the owner. The problem was that any "serious"

And it's not just things become unrepairable. Some vehicles, like my mom's previous vehicle, could be repaired by the owner. The problem was that any "serious" repair would require you to disassemble a surprisingly big chunk of the car. For example, every time my mom sent the car to the shop, the dashboard was completely removed. To fix her moonroof, yep, the dash had to be removed. As well as most of the roof. On top of all that, the manual outright lied about features. It stated that oil could be checked by holding down a button on the instrument cluster, but after trying it then trying all the other buttons, none of them actually did anything outside their normal use (e.g. swapping between total and trip odo). There was no way for the owner to check the oil in this car. Additionally, it is heavily implied that the owner can't even change the oil themselves, though that could be done (with relative difficulty -- the "correct" way was with one of those expensive oil vacuum systems that no one actually owns). The manual also described Bluetooth features that the car did not have, with no disclaimer like, "This feature may not be available in all models." It also had all the buttons for it and generally looked like it has Bluetooth, but none of the buttons actually did anything. It's really no wonder she traded her BMW for a Camry.