They say that, but there is really no need. Just send them a letter with your name, DoB and address and request the information. They'll process it just fine, t

They say that, but there is really no need. Just send them a letter with your name, DoB and address and request the information. They'll process it just fine, they actually have to because the law doesn't require a passport for identification. I guess it is just a dark pattern to sell their "premium" products.