Thanks for the article, really good to see, and reaffirm what most of us guessed already. Might I suggest another round of trials but changing up the message w

Thanks for the article, really good to see, and reaffirm what most of us guessed already. Might I suggest another round of trials but changing up the message when someone joins? It reads quite like a bot/automated system/interactive FAQ, as others point out. I know that personally if I join one of those with a bot you can usually get a real human on the other end if you curtly answer questions and voice dissatisfaction with the bot answers (e.g. "this doesn't help") at which point it offers to give a human. What I'm saying is I wonder how this gender effect would interact with a 'bot-like' variable—if people would react this way if the message was more along the lines of "hi, I'm Rachel and I'm a real human working for…'