For context, in the UK our Barnes & Noble equivalent was turned around and now is increasing sales: https://www.theguardian.com/books/2018/jan/18/waterstones-a

For context, in the UK our Barnes & Noble equivalent was turned around and now is increasing sales: https://www.theguardian.com/books/2018/jan/18/waterstones-annual-profits-jump-80-percent-books-sale https://www.theguardian.com/books/2018/jan/18/waterstones-an... Note that they have decreased staff numbers, but increased efficiency. For example my local store had 2 people on the main till at Xmas[1] but the wait was short as they were turning them over very fast. I walked in 2 days before Xmas and was out within 10 minutes. Also, at the bottom of the article, they say they're opening new stores, 5 last year, 15 more planned this year. [1] Another poster said they'd walked out of a B&N store with 50 people in a queue and 2 servers at Xmas.