What do you mean "it's still on you to contact customer service"? Paribus contacts customer service to Amazon on your behalf for missed packages. Literally the

What do you mean "it's still on you to contact customer service"? Paribus contacts customer service to Amazon on your behalf for missed packages. Literally they open a ticket with amazon and complain.[0] [0]: https://paribus.co/support/topics/purchases-and-claims/274 https://paribus.co/support/topics/purchases-and-claims/274