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Flash message currently on the CoinBase support website[1]: > Partial System Outage: We're investigating an issue where some customers recently were charged in
by thephyber 9y ago
Flash message currently on the CoinBase support website[1]:
> Partial System Outage: We're investigating an issue where some customers recently were charged incorrectly for purchases of digital currency with credit and debit cards. This is related to the recent MCC code change by the card networks and card issuers charging additional fees. We have identified a solution and any future purchases will not be affected by this issue. We will ensure any customer affected by this issue is fully refunded. We expect this to happen for customers automatically through their bank. If you believe, you were affected by this issue. Please contact support at support.coinbase.com.
[1] https://support.coinbase.com/ https://support.coinbase.com/
- siruncledrew 9y agoThat message is there every time I go to the website. It's been 3 weeks and support has still not resolved my issue. Yea, more people are using the service now, but they are struggling really hard at client services.