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Yes, I kind of wish MongoDB had come out and said what they are doing to help Epic Games here if this is something to address that issue or what the plan/though
by stevenwoo 9y ago
Yes, I kind of wish MongoDB had come out and said what they are doing to help Epic Games here if this is something to address that issue or what the plan/thoughts are on the most newsworthy usage of MongoDB in a while.
- drmirror 9y agoI am one of the team of MongoDB engineers working with Epic on this issue, and I can assure you that the situation is under control and we have everything in place to scale this application to much higher numbers. However, we're not publishing details about our support cases, especially while they are in progress. That is something for Epic to decide, and I do assume they will eventually say in public just how well MongoDB is, in fact, performing for them.
- stevenwoo 9y agoThanks for responding. I look forward to Epic updating their post mortem.
- threeseed 9y agoNot sure if you are aware but what you are asking for never happens. It is not professional or appropriate for vendors to be revealing (a) that clients are having issues and need support and (b) the specific workings of technologies or processes within the client's business.