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My theory has always been that the people in senior positions at these companies tend to be older and have come up through the ranks before IT was quite as inte
by raesene9 9y ago
My theory has always been that the people in senior positions at these companies tend to be older and have come up through the ranks before IT was quite as integral to their operations.
So they don't understand technology and therefore tend to not take it as seriously as they should.
That said, that argument starts to hold less water these days. I had my first job in a web-focused bank 18 years ago now!
One of the consequences I've seen (and I'm guessing its even more prevalent these days with easy access to cloud computing resources) is that bad IT in banks leads to the rise of Shadow IT where departments take it on themselves to work around the main corporate IT function.
- Stranger43 9y agoI studied business school in the mid 00s where most textbooks/classes still insisted that IT systems could be procured as standardized off the shelf products, despite the fact that all serious studies show that process management* and IT systems form a symbiotic relationship that makes it almost impossible to change one without the other. *Business management is process management for most organizations.
- opportune 9y agoI'm positive this is it. You see this all the time with medicine and government too - lots of old, successful people who don't like having to adapt to something new and difficult to learn