When I enabled Enterprise trial on Google apps to change the domain on my legacy free account, they called me to see if there was anything they could help me wi

When I enabled Enterprise trial on Google apps to change the domain on my legacy free account, they called me to see if there was anything they could help me with. There was no canned responses at the time, they actually answered the couple of off-topic questions I had at the time, and were quite friendly. That may have changed since, or it may be an Enterprise-only or new-customer thing, though, and I've never actually called them up myself.