You have a phone number with Google Apps and support PIN in admin console, has anyone had any success of talking with someone that isn't a human version of a Tw

You have a phone number with Google Apps and support PIN in admin console, has anyone had any success of talking with someone that isn't a human version of a Twilio phone to email transcriber? That can actually get shit escalated whilst your on the phone or at least shortly after. The presence of a phone number means very little if they don't answer or one of those annoying press 1.. for then press 2.. blah blah A client was on Zoho business with paid support. Their phone number went to voicemail every single time, they called back four days later, great fun in an emergency. Stay away from them on the subject of email.