3 ms·

Someone Is Sending Sex Toys to Strangers. Amazon Has No Idea How to Stop It

• Piskvorrr 9y ago
  s/idea/incentive/
• krisives 9y ago
  Over time, calling the customer service line back over and over, she would piece together information. The name on the account that shipped the product was different from the one used on the credit card, she discovered, all of which were different from her name and address. How do you think they got your information?
• prepend 9y ago
  It seems like there’s not much of a mystery here in that companies hire promoters to review a product. Promoters buy a few hundred products and send them to random people from various accounts and then post verified purchases. Amazon should be able to easily identify this behavior through data analysis. It’s curious that they don’t comment to confirm it and say what they did (remove reviews, require verified purchases shipped to reviewer, punish products with large number of fake reviews) or rule this likely reason out. I think this is a low priority for amazon as the churn of new products is likely profitable and gets few complaints except when the item is scary or offensive when received by random amazon user. This is more of a story about Amazon’s worsening customer support.
• basicplus2 9y ago
  Could it be to manipulate buyer reviews such as in this case? https://www.bostonglobe.com/business/2018/02/06/these-people-keep-getting-mystery-packages-from-amazon-they-didn-order/BkAq4hcXroCNLVRqUq4rtL/story.html https://www.bostonglobe.com/business/2018/02/06/these-people...