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I can say with certainty that Google does not treat paying G Suite customer data the same as consumers'. It is not mined, it is not targeted, and it is not use

I can say with certainty that Google does not treat paying G Suite customer data the same as consumers'. It is not mined, it is not targeted, and it is not used in any way for advertising purposes. I can say this as a former G Suite buyer who signed the contract & ToS, a current googler working with G Suite and Cloud resellers, and as someone who has been a part of Google's internal GDPR readiness programs. I cannot address the rest of your questions authoritatively, but I don't particularly care about those, either, comparatively.

SllX 9y ago
Clarification on G Suite received and acknowledged! I am not someone who has signed the contract & ToS, and was prior to now, wary of doing so because it was attached to the Google name. I do thank you for taking the time to acknowledge and explain how Google treats G Suite internally.
spdustin 9y ago
I can say with certainty that I see ads delivered by Google targeted to my search and browsing history while signed in to Google with my GSuite login.
- ricktdotorg 9y ago
  you’ll note that in their statement at https://gsuite.google.com/learn-more/security/security-whitepaper/page-6.html https://gsuite.google.com/learn-more/security/security-white... they explicitly refer to no advertising in the G Suite Core Services. those are defined here http://gsuite.google.com/terms/user_features.html http://gsuite.google.com/terms/user_features.html. not listed in the G Suite Core Services is regular Google Search. so what they’re saying is is that none of the data you put in any G Suite Core Service like Gmail, Drive, Groups, Keep, Sites etc will ever be used to target you with ads. however, anything they can get from your browsing habits via google.com search and other ways of tracking you via data you may expose from non-G Suite Core Services, are fair game. i have been a personal and corporate admin of G Suite nee Google Apps for 5 years. i believe the policy is adhered to by Google through my own anecdotal use as user and engineer over many domains and companies. and i believe who claim they can prove Google is scanning paid G Suite account data and using it to target are not realising that non-cloudsearch ie regular google.com searches and everything connected to your G Suite profile based on those searches is what is getting you targeted. not the use of G Suite.
aformergoogler 9y ago
It is not mined, it is not targeted, and it is not used in any way for advertising purposes. (For the curious, this has been repeatedly disproven.)
- nyolfen 9y ago
  would you mind sharing further information?
- ReverseCold 9y ago
  This seems to say otherwise (?) https://gsuite.google.com/learn-more/security/security-whitepaper/page-6.html https://gsuite.google.com/learn-more/security/security-white... Does it have exceptions somewhere / am I not reading close enough?
Terretta 9y ago
This was a relatively recent (last couple yars) change, I’m guessing in part driven by pressure from their new enterprise sales push, due to the more vigilant regulated enterprises in US and enterprises in EU simply unable to purchase services due to Google’s data access and use being so pervasive it violated regulations. It is not clear to me from papers up through, say, 2016, whether you’ve achieved a guaranteed (compliant by technical architecture rather than by policy) level of access and data separation. Direct conversations had also made it clear it was not yet achieved. You mentioned GDPR which indeed should require you to have to do the right thing soon, but it allows policy vs. technical controls. Bad actors don’t care about your policy, and good actors make inadvertent errors. I’d like to know if/how the tech under the hood has changed o support the last couple years’ contract changes and upcoming EU compliance. If anyone can point me to more recent papers or talks that evidence how it’s now impossible for, say, even a motivated bad actor in support or bad actor in SRE teams to violate data policy, I’d appreciate it. Even if you can only talk to me off he record, I’d appreciate it.
- eitally 9y ago
  If you are under contract & NDA with us, you can get more detailed information. I'm not willing to speak more, even off the record.
  - Terretta 9y ago
    Prior job, we were. You guys were honest, not ready for our level. About right amount of time’s passed, helpful to learn progress? I’m at new job, still interested. At this bank I don’t have paper with you, we’d have to do that. Mail in Profile.

SllX 9y ago

Clarification on G Suite received and acknowledged! I am not someone who has signed the contract & ToS, and was prior to now, wary of doing so because it was attached to the Google name. I do thank you for taking the time to acknowledge and explain how Google treats G Suite internally.

spdustin 9y ago

I can say with certainty that I see ads delivered by Google targeted to my search and browsing history while signed in to Google with my GSuite login.

ricktdotorg 9y ago
you’ll note that in their statement at https://gsuite.google.com/learn-more/security/security-whitepaper/page-6.html https://gsuite.google.com/learn-more/security/security-white... they explicitly refer to no advertising in the G Suite Core Services. those are defined here http://gsuite.google.com/terms/user_features.html http://gsuite.google.com/terms/user_features.html. not listed in the G Suite Core Services is regular Google Search. so what they’re saying is is that none of the data you put in any G Suite Core Service like Gmail, Drive, Groups, Keep, Sites etc will ever be used to target you with ads. however, anything they can get from your browsing habits via google.com search and other ways of tracking you via data you may expose from non-G Suite Core Services, are fair game. i have been a personal and corporate admin of G Suite nee Google Apps for 5 years. i believe the policy is adhered to by Google through my own anecdotal use as user and engineer over many domains and companies. and i believe who claim they can prove Google is scanning paid G Suite account data and using it to target are not realising that non-cloudsearch ie regular google.com searches and everything connected to your G Suite profile based on those searches is what is getting you targeted. not the use of G Suite.

aformergoogler 9y ago

It is not mined, it is not targeted, and it is not used in any way for advertising purposes. (For the curious, this has been repeatedly disproven.)

nyolfen 9y ago
would you mind sharing further information?
ReverseCold 9y ago
This seems to say otherwise (?) https://gsuite.google.com/learn-more/security/security-whitepaper/page-6.html https://gsuite.google.com/learn-more/security/security-white... Does it have exceptions somewhere / am I not reading close enough?

Terretta 9y ago

This was a relatively recent (last couple yars) change, I’m guessing in part driven by pressure from their new enterprise sales push, due to the more vigilant regulated enterprises in US and enterprises in EU simply unable to purchase services due to Google’s data access and use being so pervasive it violated regulations. It is not clear to me from papers up through, say, 2016, whether you’ve achieved a guaranteed (compliant by technical architecture rather than by policy) level of access and data separation. Direct conversations had also made it clear it was not yet achieved. You mentioned GDPR which indeed should require you to have to do the right thing soon, but it allows policy vs. technical controls. Bad actors don’t care about your policy, and good actors make inadvertent errors. I’d like to know if/how the tech under the hood has changed o support the last couple years’ contract changes and upcoming EU compliance. If anyone can point me to more recent papers or talks that evidence how it’s now impossible for, say, even a motivated bad actor in support or bad actor in SRE teams to violate data policy, I’d appreciate it. Even if you can only talk to me off he record, I’d appreciate it.

eitally 9y ago
If you are under contract & NDA with us, you can get more detailed information. I'm not willing to speak more, even off the record.
- Terretta 9y ago
  Prior job, we were. You guys were honest, not ready for our level. About right amount of time’s passed, helpful to learn progress? I’m at new job, still interested. At this bank I don’t have paper with you, we’d have to do that. Mail in Profile.