Taiichi Ohno - Workplace Management (1988). BUT: Get the 2007 retranslation instead, the original translation is responsible for every horrible management fad

Taiichi Ohno - Workplace Management (1988). BUT: Get the 2007 retranslation instead, the original translation is responsible for every horrible management fad since the early 90s. And then go read some W. Edwards Deming, and maybe some Davis Balestracci, if you can afford the latter's ridiculously expensive book. And start reading qualitydigest.com. Any production process that doesn't focus exclusively on quality and quality alone is doomed to failure. The problem is that most people have a horribly naive understanding of the word "quality". (Go try figuring out it's etymology if you don't know why I say that to get a start on figuring it out.)