I imagine it is thinking along this lines... https://totalqualitymanagement.wordpress.com/2008/09/12/cost-of-quality/ https://totalqualitymanagement.wordpress.

I imagine it is thinking along this lines... https://totalqualitymanagement.wordpress.com/2008/09/12/cost-of-quality/ https://totalqualitymanagement.wordpress.com/2008/09/12/cost... Definition of cost of Quality It's a term that's widely used – and widely misunderstood. The “cost of quality” isn't the price of creating a quality product or service. It's the cost of NOT creating a quality product or service. Every time work is redone, the cost of quality increases. Obvious examples include: The ...