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At Google, the "user" and the "customer" are not the same entity. That causes a problem of incentives.
by deanCommie 9y ago
At Google, the "user" and the "customer" are not the same entity.
That causes a problem of incentives.
- MisterTea 9y agoGoogle and other companies don't want customers.
- Slansitartop 9y ago> Google and other companies don't want customers. What do they want, by your reckoning?
- laythea 9y agoyour data please <insert user disabled but already checked check-box here> :)
- Slansitartop 9y agoThat doesn't make any sense. They're not some supervillian who wants your data just to have it; they want to sell it (or products derived from it) to their real customers, which are big ad-buyers. Google and Facebook want customers, ad-buying customers.
- laythea 9y agoIndeed. And if you had an ad to market you want it targeted. Targeting can only occur if there is data.
- dazc 9y agoGoogle has customers and users. One gets support, the other doesn't.
- mrighele 9y agoBut you should take good care of your cattle otherwise you have nothing to sell to your customers.