>"a staff member will approach the uninitiated customer whose laptop is open for more than a couple of minutes with a gentle but firm request “to finish up what

>"a staff member will approach the uninitiated customer whose laptop is open for more than a couple of minutes with a gentle but firm request “to finish up what you’re doing and close the laptop, please,” Agreed - I understand that cafe owners dislike people lounging around for free, but I'd be seriously pissed if someone came to hurry me along after a couple of _minutes_.