3 ms·
> a company that sees quality and efficiency as opposing forces, or one that sees them as inseparable. I just wanted to say that this was beautifully stated. I
by darkerside 9y ago
> a company that sees quality and efficiency as opposing forces, or one that sees them as inseparable.
I just wanted to say that this was beautifully stated. I've been looking for better words to explain this concept to the people around me.
- corpMaverick 9y agoI imagine it is thinking along this lines... https://totalqualitymanagement.wordpress.com/2008/09/12/cost-of-quality/ https://totalqualitymanagement.wordpress.com/2008/09/12/cost... Definition of cost of Quality It's a term that's widely used – and widely misunderstood. The “cost of quality” isn't the price of creating a quality product or service. It's the cost of NOT creating a quality product or service. Every time work is redone, the cost of quality increases. Obvious examples include: The ...