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Agreed. Here in India I used to use 'Ola' (a competitor) but ever since I tried Uber a few months ago I've preferred it. If all else were equal, I might not sup
by firasd 9y ago
Agreed. Here in India I used to use 'Ola' (a competitor) but ever since I tried Uber a few months ago I've preferred it. If all else were equal, I might not support a hegemonic international company with a pattern of bad judgement, but my passenger experience is just much better with Uber. There's less of a chance of running into random problems when booking a ride.
- dingo_bat 9y agoSame here. The Ola experience is full of friction. Payment options are cash or olapay. Both are inconvenient af. Uber allows normal CC or UPI payment. Ola is slightly cheaper so wait times are always higher. And sometimes the app simply gives up and says no taxi found. Uber has none of these issues. The Uber app also encourages reliance on the app for everything. You need not call the driver and he can see your live location from the app. You need not describe your destination. The driver need not devise a route. Everything is handled in a well designed manner, no surprises, and least amount of human interaction. Truly wonderful.
- iamamrit 9y agoAn Uber user for 3 years. Uber's service is way better than Ola. Days of Uber in India are short lived. Softbank will definitely push for merger with Ola like Didi in China