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It is too bad that these companies can't charge some high rate for dealing with problems in person at an office. I would sure love to have the option to have no
by njarboe 9y ago
It is too bad that these companies can't charge some high rate for dealing with problems in person at an office. I would sure love to have the option to have no password reset available on my gmail account with the option of going to an office and paying $50 to reset it. Or $50 to figure out why my Google account got banned and the option to get it re-instated. I guess such a system is bad for PR, "Look, Google screws up and makes you pay to fix it.", but for me this would be a really nice system. I really don't like how I can reset my brokerage account password without meeting someone in person and verifying my identity.
- JasonFruit 9y agoI think requiring payment when your customer is at their least pleased is probably not a good business move.
- njarboe 9y agoFor 5%(?) of people it might be and that 5% are the customers businesses want the most.