Instacart not supporting their contractors - well, I guess they're still contractors, I don't know what happened to wanting to switch them to employees - is my

Instacart not supporting their contractors - well, I guess they're still contractors, I don't know what happened to wanting to switch them to employees - is my biggest gripe. While I was pregnant and stuck at home, I received a bunch of my roommate's 1-2x weekly Instacart deliveries. Without fail the majority of Instacart drivers tried to refuse to go up our one flight of stairs with 1-2 grocery bags. One cursed me out while bringing the bags upstairs. Some left the bags next to the gate. Mostly only women would bring it up without complaining, "you're sooo biiig giiirl go put your feet up!" And then fuck me, we misunderstood the $$$ Instacart fee as a tip so the people doing their jobs didn't get tipped :( This is omitting the stupid shopping mistakes like 1 leek instead of 1 pound of leeks, and the amazing chat session I had with one shopper that asked me where to find something I'm buying for the first time, at a store I've never been to. I have never had this problem with Good Eggs, never had this problem with Prime Now, only had it once or twice with Postmates and Caviar. Something's not being incentivized correctly over at Instacart.