Maybe Steven is right and the recent dip in perceived quality is an artifact of perceptions aggregated at scale as well as natural blips in process as certain s

Maybe Steven is right and the recent dip in perceived quality is an artifact of perceptions aggregated at scale as well as natural blips in process as certain scale markers are hit. Or, maybe many pieces of Apple s/w required a zealous overbearing quality freak at the helm to prevent their quality performance from regressing to the mean and without that cultural monolith, their other software has started to the way of iTunes. This is almost a great piece, but it fails to identify WHY Apple was knocking it out of the park, then assumes that because Apple was insanely productive while maintaining quality that they will continue to do so. Maybe they will, maybe they won't. Either way, I'm glad that the scope and process side of things were fleshed out in this piece.