> One of Snapchat’s biggest criticisms has been that the app is too complicated to use. > While the majority of Snapchat’s young userbase could navigate the pr

> One of Snapchat’s biggest criticisms has been that the app is too complicated to use. > While the majority of Snapchat’s young userbase could navigate the product just fine, older users struggled to comprehend the layout. Ok, so younger users are better at adapting to new and unusual interfaces. > Hundreds if not thousands of teens lost their streaks, some of which had been maintained for hundreds of days, because they were confused at how to send snaps using the new interface. Hmm...