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>> Basically, I miss long-form written communication. Slack and PowerPoint are tools that destroy that. Only if your business allows them to be. We use Slack w
by icelancer 9y ago
>> Basically, I miss long-form written communication. Slack and PowerPoint are tools that destroy that.
Only if your business allows them to be. We use Slack with specific reasons on how it should be used, with Basecamp as the documentation/project management layer. Slack is not meant to be abused like it is in the article, and the fact that people do it like that isn't a fault of the tool.
- philwelch 9y agoThat sounds really nice from an idealistic perspective, and I guess Slack's business model isn't as dependent on them focusing on "engagement" over value added, but I still worry. The problem with Slack and PowerPoint is that they're cheap and easy and you don't necessarily have an incentive to step up from there to full written literacy.
- icelancer 9y ago>> idealistic perspective There is nothing idealistic about it. We use them like that, all the time. It works. It isn't hard. You just instruct your managers that this is how you are going to use it, and you are judged in reviews how well you manage people and projects. If you screw it up enough, you are fired. You treat documentation and conversation like anything else in the company - not some esoteric thing that gets in the way / assists work. The documentation itself should be subject to performance review, and in our company, it is. We get what we incentivize. Unsurprisingly, we have good documentation and good communication throughout.