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The rationale for Google's behaviour has always been that it will help them achieve user lock-in. But disregarding both the technical and ethical merits of this
by nkoren 9y ago
The rationale for Google's behaviour has always been that it will help them achieve user lock-in. But disregarding both the technical and ethical merits of this strategy... is it actually working for them? Six years ago I spent very significant proportion of my time using Talk and Reader. In their absence, I have shifted to using FB Messenger (/WhatsApp/Telegram/etc.), with Facebook and Hacker News kinda substituting for Reader. I still use Gmail and Google Apps, but my daily time inside the Google ecosystem has probably decreased by about 2/3rds.
If I'm their target audience, then this strategy is an unqualified failure. Obviously I'm not their target audience -- I'm an outlier in almost every respect -- but I've yet to see an analysis which suggested that Google has actually succeeded in capturing more eyeballs or generating more revenue via this strategy. In fact I haven't really seen any business analysis of this at all, other than blaming the business-types for making these decisions. Which is probably correct, but I'd still be very curious to see whether those decisions paid off, purely on their own terms.
- Shoothe 9y agoI can relate to this. Google's services became less and less useful over time. I even replaced Hangouts with self-hosted XMPP server while previously I thought custom would mean a lot of trouble. After a while test driving it I migrated entire family (Conversations.im on Android works great and we've got encrypted E2E chats). Now I'm thinking about hosting my own calendars (kind of easy) and email (scary).
- delfinom 9y agoI've been finding Google Calendar incredibly buggy as of late as well as other services. It's like they don't care anymore.
- stephengillie 9y agoGoogle can't organize the world's data if the world won't trust Google with the data in the first place.