> Does my insurance agent, who operates his own small business, need machine learning? I have a friend who has his own navy. It's a small navy. He does like

> Does my insurance agent, who operates his own small business, need machine learning? I have a friend who has his own navy. It's a small navy. He does like boats. Once he had a men's yacht trip. There I met a guy and his son who ran an insurance agency. Well, AI or not, one of the keys to his insurance business success was his ability to separate good customers from risky ones. Basically he knew nearly everyone in town, or at least every one of his customers, down to what they ate for breakfast or some such. That knowledge helped him get a good loss ratio and made good bucks for his business. So, maybe what he did was not AI but real I!! I'm sure that if someone had an AI tool that would help his loss ratio, then he'd us it! For a second example, my father in law was on the local bank board. So, a guy in the community applied for a home loan. Well, at that bank, the loan application went to the BoD of the bank -- no joke. Then at the BoD meeting, everything about the applicant got exposed and discussed right down to the details of his lifestyle. So, again, if some AI application could help that bank make better loan decisions, then likely they'd use it. Lesson: That local insurance agent and that local bank both were really big on gathering, analyzing, and using all the data they could get. If AI could help, then they'd use it.