This is exactly why hardware wallets are so very important when dealing with cryptocurrencies, don't keep funds on an exchange that you can't afford to lose. Th

This is exactly why hardware wallets are so very important when dealing with cryptocurrencies, don't keep funds on an exchange that you can't afford to lose. That being said, intentionally misleading customers for the period and extent that exchange owner Francesco Firano did is beyond unacceptable. I sincerely hope the community will promptly abandon BitGrail as there is no way to trust them ever again.