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I think the bigger part is that a lot of luxury goods are very hard to select without seeing them in person. Clothes are an obvious one, since you wouldn't want
by GeneralMayhem 9y ago
I think the bigger part is that a lot of luxury goods are very hard to select without seeing them in person. Clothes are an obvious one, since you wouldn't want to buy them without trying them on (and, at the higher end, getting them tailored). But the same goes for all sorts of fashion products - leather, handbags, jewelry... you don't know whether it's what you want until you can try it on, feel the material, and see the true color.
- celim307 9y agoVery true, and staff at these places offer an experience. They curate a specific look for you and are subject matter experts. I went to a high end dispensary and the experience vs a more basic one was more than worth the premium
- ijidak 9y agoAnd the fear of counterfeit. Buy a $100 handbag and maybe it's counterfeit, oh well. Buy a $2,000 handbag and maybe it's counterfeit, unacceptable. Except for dedicated online outlets delivered by the luxury brand itself, which luxury brands are no doubt loathe to do (e.g. why cannibalize my own stores, when no other company distributes my brand anyway), I doubt people would ever buy specific high-end brands they covet online without some serious guarantees of authenticity. But again as a high end exclusive brand, why do I want to make it easier to buy my exclusive goods online?