2 ms·
Services is expensive, but you should be billing for some of those things like off-the-clock support, documentation, research, etc.
by prakash 19y ago
Services is expensive, but you should be billing for some of those things like off-the-clock support, documentation, research, etc.
- tptacek 19y agoDepends on the customer, but we never bill for rustproofing. Get used to bending over backwards for people who pay you now; good survival skill. Truism: it's the perception of customer service that people appreciate, not the execution of it.