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I love you right now. I had no idea that was a thing. I've repeatedly asked that USPS not be used because I like my packages to make it on time and to the right

I love you right now. I had no idea that was a thing. I've repeatedly asked that USPS not be used because I like my packages to make it on time and to the right place. USPS has only been more reliable than the Amazon service which misses about 50% of the time and tramples all over my lawn about 30% of the time. I offered video proof but they apparently don't need it. I wish I could go FedEx or UPS only.

leesalminen 9y ago
Just make a good case and email that Jeff address. My letter was well composed and not accusatory. Tried to be as friendly as possible. Even offered my cell # if they wanted to follow up.
phil21 9y ago
> and tramples all over my lawn about 30% of the time The more I read the comments the more I realize the complaints about delivery services really hit "corner cases" insanely fast. Like I would be livid if a driver didn't just leave a package at my door/driveway. I got it delivered because I don't want to deal with the hassle - if it gets stolen that's simply a cost of doing business. But I have friends who would be just as livid in the opposite direction. I never would have considered someone cares about a delivery person walking over their lawn to drop a package off. I think we're going to see more and more of these pain points as we migrate from "dedicated delivery guy you become friends with who knows all the idiosyncrasies of his customers" to "random dude in a Prius who had a couple hours to spare". And I'm completely convinced the latter is coming to the major delivery companies if they want to stay competitive - Fedex Ground is only a hop skip and a jump away from that already. I imagine what's old will become new again as we re-invent the wheel for a solved problem of 100's of years. The mailbox. We'll simply see a standardized set of shipping lockers be available for both home install and shared use. I imagine within 15 years delivery services will refuse to deliver to anything but such a device. Much like how we saw the evolution of mail service in the US - went from "bob's farm in Springville, MA" to basic numbers, to streets, to zip codes, to requiring standardized mailboxes if you are to get delivery.
- Slansitartop 9y ago
  > I think we're going to see more and more of these pain points as we migrate from "dedicated delivery guy you become friends with who knows all the idiosyncrasies of his customers" to "random dude in a Prius who had a couple hours to spare". And I'm completely convinced the latter is coming to the major delivery companies if they want to stay competitive - Fedex Ground is only a hop skip and a jump away from that already. That will be a sad day.
  - leesalminen 9y ago
    FedEx Home Delivery (Ground for residential) is on a route-franchise system as far as I can tell. The owner of the last route I was on was terrible- had to cancel Blue Apron because of it. Nothing would show up until 10-11 at night. My new route is awesome. Lady always has a smile and always shows up by 4 PM.
- maxerickson 9y ago
  Living in a small town the delivery guys have been randos for a long time already.
- Retric 9y ago
  Guy in a Prius actually costs more than a dedicated delivery truck for once a day delivery's. However, if you want same day delivery you are more or less forced to use the Prius model as you are stuck doing small batches of delivery's anyway. Remember, the last mile cost for you is basically the cost from their last hop to you + the carrying your package to all the other stops. If the delivery guy is going to visit several houses on your street that's basically a few hundred feet on average.
  - woolvalley 9y ago
    If you give everyone same day although, wouldn't the order flow increase to truck sizes?
    - extrapickles 9y ago

leesalminen 9y ago

Just make a good case and email that Jeff address. My letter was well composed and not accusatory. Tried to be as friendly as possible. Even offered my cell # if they wanted to follow up.

phil21 9y ago

> and tramples all over my lawn about 30% of the time The more I read the comments the more I realize the complaints about delivery services really hit "corner cases" insanely fast. Like I would be livid if a driver didn't just leave a package at my door/driveway. I got it delivered because I don't want to deal with the hassle - if it gets stolen that's simply a cost of doing business. But I have friends who would be just as livid in the opposite direction. I never would have considered someone cares about a delivery person walking over their lawn to drop a package off. I think we're going to see more and more of these pain points as we migrate from "dedicated delivery guy you become friends with who knows all the idiosyncrasies of his customers" to "random dude in a Prius who had a couple hours to spare". And I'm completely convinced the latter is coming to the major delivery companies if they want to stay competitive - Fedex Ground is only a hop skip and a jump away from that already. I imagine what's old will become new again as we re-invent the wheel for a solved problem of 100's of years. The mailbox. We'll simply see a standardized set of shipping lockers be available for both home install and shared use. I imagine within 15 years delivery services will refuse to deliver to anything but such a device. Much like how we saw the evolution of mail service in the US - went from "bob's farm in Springville, MA" to basic numbers, to streets, to zip codes, to requiring standardized mailboxes if you are to get delivery.

Slansitartop 9y ago
> I think we're going to see more and more of these pain points as we migrate from "dedicated delivery guy you become friends with who knows all the idiosyncrasies of his customers" to "random dude in a Prius who had a couple hours to spare". And I'm completely convinced the latter is coming to the major delivery companies if they want to stay competitive - Fedex Ground is only a hop skip and a jump away from that already. That will be a sad day.
- leesalminen 9y ago
  FedEx Home Delivery (Ground for residential) is on a route-franchise system as far as I can tell. The owner of the last route I was on was terrible- had to cancel Blue Apron because of it. Nothing would show up until 10-11 at night. My new route is awesome. Lady always has a smile and always shows up by 4 PM.
maxerickson 9y ago
Living in a small town the delivery guys have been randos for a long time already.
Retric 9y ago
Guy in a Prius actually costs more than a dedicated delivery truck for once a day delivery's. However, if you want same day delivery you are more or less forced to use the Prius model as you are stuck doing small batches of delivery's anyway. Remember, the last mile cost for you is basically the cost from their last hop to you + the carrying your package to all the other stops. If the delivery guy is going to visit several houses on your street that's basically a few hundred feet on average.
- woolvalley 9y ago
  If you give everyone same day although, wouldn't the order flow increase to truck sizes?
  - extrapickles 9y ago