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Q9. How did you discover this problem? Lenovo has received three customer reports worldwide of overheating which resulted in damage to the PC. Lenovo has
by hb3b 9y ago
Q9. How did you discover this problem?
Lenovo has received three customer reports worldwide of
overheating which resulted in damage to the PC. Lenovo has
received no reports of damage to persons or property, other
than to the laptop PCs.
There is something missing here. Three people reported that their machines overheated and Lenovo went all-in on a lab investigation and CPSC recall?
- craftyguy 9y agoIIRC, it's not necessarily the extent of the damage reported thus far, but the possibility of future litigations as the result of more wide-spread damage, etc that would drive a recall like this. They obviously deemed it too risky to keep the current systems in the field. Not every company is going to wait until the world burns before being forced into making a recall for a defective product.