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My refurbished Zbook had problems with the screen (it looked like). I called HP, engineer came to my flat few hours later, replaced the screen for a new one. He
by sz4kerto 9y ago
My refurbished Zbook had problems with the screen (it looked like). I called HP, engineer came to my flat few hours later, replaced the screen for a new one. He tested it and realized that it's still flickering, so he replaced the GPU. Things worked well, so he left. All of this took ~ 45 minutes.
Ah, and it happened in CEE, not in the USA, so it's even more surprising.
- Hydraulix989 9y agoWhat kind of special warranty did you get for them to do that for you?
- sz4kerto 9y agoNext business day onsite. It's a normal option for business laptops.