Ribbons, context menus, keyboard shortcuts. For elderly users, I usually recommend the context menu because it is most universally available. And indeed, most

Ribbons, context menus, keyboard shortcuts. For elderly users, I usually recommend the context menu because it is most universally available. And indeed, most of the "gosh I broke the computer, all my files are deleted" calls from my grandma are caused by accidental drag-and-drop.