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Yup. I'm lucky in some respects as a UX designer, because I do UX for set top boxes, not computers - my users are even less technically-aware that computer use
by demallien 16y ago
Yup. I'm lucky in some respects as a UX designer, because I do UX for set top boxes, not computers - my users are even less technically-aware that computer users, and they have a very strong expectation that their television is not going to be hard/confusing to use.
As STBs have got more and more complex though, taking on major media centre capabilities, interfacing to Internet services such as YouTube, Netflix and FaceBook, we are really struggling to keep the interface simple. But at least we are aware that this is a critical aspect of our software - computer app developers sometimes can lose sight of that.