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This seems simple, but it's actually very savvy. I don't have time to sit on an already long customer service call to answer a goddamn survey. I don't want to f
by stcredzero 9y ago
This seems simple, but it's actually very savvy. I don't have time to sit on an already long customer service call to answer a goddamn survey. I don't want to fill out yet another form on your gosh darn website. But let me mash one button on my way out? Hell yeah! Only too happy to vent or praise, if it literally takes a half second.
- sago 9y agoI agree. My first idle thought reading the article was "I could have done that.", My second thought was "I totally wouldn't, I would've made it way too complicated."