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This is patently untrue - DJI has some of the worst customer service I have ever experienced, especially for a 1000$ device. I spent two months calling every ot
by plantain 9y ago
This is patently untrue - DJI has some of the worst customer service I have ever experienced, especially for a 1000$ device. I spent two months calling every other day trying to resolve a hardware issue and ended up issuing a chargeback before getting any attention.
Go read the DJI hardware/software support forums.
Never. Again.
- com2kid 9y agoFair enough, I've seen mixed reports. I have the care program, and everything I've ever seen about that has consisted of people saying they got their drone replaced quickly and without fuss.
- xemoka 9y agoThey're great for a toy or a hobbyist, but companies or anyone who relies on the drone tech should look elsewhere. I can relate to awful customer support and even strange software problems that are refused to exist by DJI.